Sherlock Holmes - Seek First to Understand, Then to be Understood

Sherlock Holmes - Seek First to Understand, Then to be Understood

Communication is the most important skill in life. You spend years learning how to read and write, and years learning how to speak. but what about listening? What training have you had that enables you to listen so you really, deeply understand another human being? Probably none, right?

If you’re like most people, you probably seek first to be understood; you want to get your point across. And in doing so, you may ignore the other person completely, pretend that you’re listening, selectively hear only certain parts of the conversation or attentively focus on only the words being said, but miss the meaning entirely.

from – https://www.stephencovey.com/7habits/7habits-habit5.php